Contact us about our London tree surgery services


Hello, and thank you for coming to our contact page.

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Coronavirus update

Due to the ongoing Coronavirus situation, and to minimise the risk of spreading the virus, we are taking a phased approach to getting back to work.

A significant part of our work involves walking between the tree(s) and the van with equipment and cuttings. This usually happens during the whole duration of the job.

Therefore, we are currently only taking on jobs where there is easy access, and where we feel relatively confident in being able to stay 2m away from colleagues, customers and other members of their households, neighbours, and passersby. Examples are trees in front gardens, or in back gardens with side access.

Although normally a significant proportion of our work, we are not currently taking on jobs where the access is through a building, for example a house. The only potential exception is where the tree is imminently dangerous, for example because of instability due to decay. We look forward to taking on other ‘through house’ work again in the near future, so if this is your situation, please fill in the form below anyway, and I will be in touch.

Please assist us in minimising our interactions in person.

In advance, in writing, please give me as much detail as you can about what you would like to achieve from the work.

I will arrange a mutually convenient time to visit to inspect your tree(s), probably by bicycle.

I will then email you the quote, which will clearly state the proposed work, along with all other details. Please ensure you read the whole thing and are happy with it.

If you accept the quote, when we come to do the work there should be little need for any further interaction.

We are largely self-sufficient on the job.

We will already have agreed the job specification, in the quote.

Thank you, but we do not require access to your electricity, or drinks.

We do ask for your help in blocking a big parking space (one and a half spaces i.e. 7m) for us, and to provide visitor parking vouchers if you’re in a controlled parking zone, potentially for two vehicles. These should be placed in a plastic bag, and hidden out front for us at least 72 hours before we come to do the work. Alternatively, we can organise a parking suspension at additional cost.

I, Luke, am partially deaf (not work related). This makes conversing difficult at the best of times, and particularly challenging at over 2m distance. So please forgive me for keeping it brief.

I am working through a backlog of enquiries, so thank you for your patience. I will be in touch as soon as possible.

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To arrange a visit for a free, no obligation quote by subsequent email, please complete the contact form below. I can help you get council permission if you need it. We are based in Hackney N16 8DH, and the majority of our work is within five miles.

You should get an automated reply by email within one hour acknowledging receipt of your completed contact form; if you don’t, then I haven’t received it, so please try again, or email info@lgtrees.co.uk . I aim to respond to all new enquiries within one week, but during busy periods it may take a bit longer. This is because we have a rolling programme of work, and I work on every job from start to finish as well as handling all the business administration myself. So if you choose us, it’ll be the same person managing the whole process from start to finish, including the job itself. Thank you for your patience.

We do have some flexibility, so if you have an urgent job, for example a dead or dangerous tree that needs dealing with, please let us know.

Thank you. I look forward to meeting you and your tree(s).

Luke

Due to administrative constraints and for efficiency reasons, I exclusively use email for work. I do not have a work phone number.

We do not supply wood chip, mulch, logs, stumps, branches, or any other tree based material; nor do we carry out tree surveys or produce tree reports.

We like pruning trees, not removing them, unless they are dead or dangerous. If you would like me to quote to remove a tree, please let me know why, and email a photo or two showing the whole tree to info@lgtrees.co.uk, and give me your full address.